Salesforce Integration With External Systems Part 1

Updated in May 2025. This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Embark on a journey to seamlessly connect Salesforce with external systems through a series of meticulously structured lessons. The course begins by setting up the necessary environments, guiding you through creating a Salesforce developer account and configuring the Salesforce and development environments. You'll then dive into the intricacies of SOAP API integration, utilizing tools like Postman to authenticate users and make API calls. Learn to query, insert, and manage records in Salesforce with confidence and precision. As the course progresses, you'll explore the power of REST APIs, mastering the creation of connected apps and secure authentication methods. Engage with practical exercises that demonstrate how to create and manage records, and develop custom RESTful services tailored to your business needs. The course also covers advanced topics such as lightweight integrations, comparison between SOAP and REST APIs, and strategies for efficient data management using the Salesforce Bulk API. In the final stages, you'll discover how to integrate Salesforce with other systems using Streaming API and Platform Events, enabling real-time data exchange. You'll also explore Salesforce callouts using Apex, remote site settings, and Lightning Web Component integrations. This comprehensive training provides the knowledge and skills required to build robust, scalable, and secure integrations, preparing you to tackle complex integration challenges confidently. This course is designed for Salesforce developers, integration specialists, and technical architects who want to enhance their skills in connecting Salesforce with external systems. Prerequisites include a basic understanding of Salesforce development, familiarity with Apex and SOQL, and some experience with APIs.