Professional Skills: Feedback and Coaching

Effective leadership hinges on communication. The Feedback and Coaching specialization—built with Elissa Adame, Assistant Professor at the Hugh Downs School of Human Communication—provides a practical roadmap to becoming a more intentional, growth-oriented leader. You’ll develop strategies to deliver meaningful feedback, guide teams through change, and cultivate stronger workplace relationships. You’ll explore the psychology of coaching, learn to manage up and down the org chart, and practice techniques that improve performance and morale across every level of an organization. This specialization is designed for: New and experienced managers looking to improve team development HR professionals, coaches, and trainers seeking proven communication methods Mid-level professionals preparing for leadership roles Individuals aiming to build influence in hierarchical environments Anyone responsible for guiding others’ growth, performance, or morale