Manager's Toolkit

Three in depth courses covering practical guides to leadership style and skills, influencing techniques, and how to handle difficult people and conversations with calm assertiveness. Chris Croft is a world renowned speaker known for his practical approach to all aspects of leadership. The leadership course includes unique models on Motivation, Communication, and Virtual Teams. It covers all the basics you need to be an effective manager and leader. The influencing course gives numerous practical tips for persuading and motivating different types of people. The assertiveness course covers games players and the drama triangle - empowering you to remain calm and confident even when managing the most difficult or annoying people!