ITIL 4: Core Principles and Components
By Coursera
on Coursera
· Technology
About This Course
In this course, you'll continue your exploration of the ITIL framework by adhering to the seven guiding principles: focus on value, start where you are, progressively iterate with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimize and automate. You'll also be introduced to the ITIL service value system, including components like governance, the service value chain, and continual improvement. This is the second course in a multi-course Specialization.
Instructor
Bill Rosenthal
Frequently Asked Questions
How much does ITIL 4: Core Principles and Components cost?
Visit the ITIL 4: Core Principles and Components course page for current pricing and available discounts.
Who teaches ITIL 4: Core Principles and Components?
ITIL 4: Core Principles and Components is taught by Bill Rosenthal, Logical Operations.
What skill level is ITIL 4: Core Principles and Components for?
This course is designed for advanced learners.