Cisco Certified Support Technician IT Support 100-140 Unit 8

In this course, you’ll explore the most common cyber threats and vulnerabilities, learning how to identify, investigate, and respond to them using industry-standard tools and workflows. You’ll master techniques for scanning and detecting malware, understanding how these malicious programs operate and how to prevent them from compromising systems and data. The course also covers password hygiene and best practices, ensuring you can help users create strong, secure passwords and safeguard sensitive accounts. Dive into the fascinating world of social engineering, learning how attackers exploit human behavior and how to defend against these tactics. Finally, you’ll discover how to protect sensitive data and personally identifiable information (PII), equipping you to maintain privacy and compliance in any IT environment.