TechnologyBeginner
Amazon Connect Console Fundamentals
The self-service graphical interface in Amazon Connect makes it convenient for non-technical users to design contact flows, manage agents, and track...
By AWS Instructor on Coursera
About This Course
The self-service graphical interface in Amazon Connect makes it convenient for non-technical users to design contact flows, manage agents, and track performance metrics. This course will introduce you to the Amazon Connect console.
Topics Covered
Frequently Asked Questions
How much does Amazon Connect Console Fundamentals cost?
Visit the Amazon Connect Console Fundamentals course page for current pricing and available discounts.
Who teaches Amazon Connect Console Fundamentals?
Amazon Connect Console Fundamentals is taught by AWS Instructor , Amazon Web Services.
What skill level is Amazon Connect Console Fundamentals for?
This course is designed for beginner learners.
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